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2.1.2 CEG Checklist and CX Considerations:

S. No.

Requirements and Considerations

 Participant

Implementation Requirements

 

 

1

PISPs should either allow PSUs to specify any of the below information or pre-populate this information on their behalf for the bulk & batch payments:

  • Total amount of all payments in the bulk/batch and currency

  • Number of payments included in the bulk/batch

  • Reference for the file (as per best practice)

 

 

PISP

 

 

Required

  Required

2

PSU payment Account Selection: IfPISPs allow PSUs to import/upload a batch/bulk file of payments, then the file may contain one PSU payment Account (for bulk) or multiple PSU payment Accounts (for batch). In this case PISPs should not allow the customer to define a PSU payment Account for the bulk or batch. PISPs could read the file and pre-populate the PSU payment Account in the case of bulk payments. Moreover, PISPs could use the PSU payment Account sort code(s) to identify and pre-populate the PSU's ASPSP that the bulk/batch needs to be submitted for processing.

Otherwise, if no external file upload or PSU payment Account(s) in the file, PISPs should allow PSUs to either:

  • Enter the PSU payment Account details (one or multiple)

  • Select their account details (assumes they have been saved previously)

  • Select their ASPSP in order to select their PSU payment Account from there

  PISP 

 Required

 

 

PISP

 

 

 

Required

 

 

Required

 

 

 

 

3

Minimum Set of Parameters:

  • IfPISPs allows PSUs to import/upload a batch/bulk file of payments, then the file may contain the payment scheme(s) and the requested execution date(s) for the bulk/batch of payments. In this case, PISPs should not allow the customer to define the payment scheme and the requested execution date. PISPs could read the file and pre-populate the payment scheme and the requested execution date in the case of bulk payments and also for the batch payments if the same throughout the file.

 

  • Otherwise, if no external file upload or payment scheme and the requested execution date in the file, PISPs should allow PSUs to specify the below information:

    • Instruction instrument (payment scheme)

    • Requested Execution date

Note: For batch payments this will only hold if these parameters will need to apply to all the transactions within the batch

  

 PISP

  Required

 

 

 

PISP

 

 

 

 

 

Required

 

4

 4

PSU Consent to PISP: PISPs must request for the PSU's consent to the payment clearly displaying any of the following information if specified by PSUs or pre- populated by PISPs:

  • Total amount of all payments in the bulk/batch and currency (subject to item #2 options)

  • Number of payments included in the bulk/batch (subject to item #2 options)

  • Reference for the file (as per best practice) (subject to item #2 options)

  • Instruction instrument (payment scheme) (subject to item #1 options)

  • Requested Execution date (subject to item #1 options)

  • PSU payment Account or selected ASPSP (subject to item #3 options)

    • Note 1: If PSU payment Account is selected in previous screen, PISPs should mask the account details

    • Note 2: If PSU payment Account details are provided, PISPs could use the account sort-code to derive and display the ASPSP

CX consideration:

  • PISPs should provide messaging to inform PSUs that they will be taken to their ASPSPs to complete the payment. Example wording: "You will be securely transferred to YOUR ASPSP to authenticate and make the payment"

  PISP

 

 

PISP

 

 

 

Required

 Required

5

CX consideration:

  • Generic PISP to ASPSP redirection screen and message. Please refer to Section 2.2.5

SCA Authentication (including dynamic linking) must be the only action required at the ASPSPs (unless supplementary information required, refer to section 1.1.3).

The ASPSP authentication must have no more than the number of steps that the PSU would experience when directly accessing the ASPSP channel

 CX consideration:

  • If SCA as described in this section cannot occur on the same screen as #5 of displaying the amount and the payee (e.g. for some biometric authentications methods), then ASPSPs should offer PSUs options to proceed or cancel the payment with "equal prominence”

 

 

 

 

 

ASPSP

 

 

 

 

 

Required

 

 

 

 ASPSP

 Required

6

Supplementary/ Missing Payment Information:

Although the payee details and total amount are known to the ASPSP before the PSU is authenticated,

  • ASPSPs must introduce a step after authentication to allow PSUs to provide additional information associated with the bulk/batch payment in order to complete the payment instructions, if the payment order is incomplete. This information may include:

    • PSU payment Account Identification details (for bulk payments only)

    • Instruction instrument (payment scheme) (for bulk payments and for batch only if it applies to all payments in the batch)

    • Requested Execution date (for bulk payments and for batch only if it applies to all payments in the batch)

  • ASPSPs should be able to introduce a step after authentication to display additional /supplementary information in relation to the bulk\batch payment instructions such as expected execution date, specific terms related to this payment type, charges etc.

 CX consideration:

  • ASPSPs should also display to PSUs all the payment instruction information received from PISPs

  • ASPSPs must inform PSUs about their “point of no return” for making the payment and that their payment will be made after pressing the proceed button. Example wording: "Proceed to make payment”

  • ASPSPs must allow PSUs to review the information described above. The PSU can either proceed with the payment or cancel it, on the same screen using options with “equal prominence”

  • Generic ASPSP to PISP redirection Screen and message. Please refer to Section 2.2.5

  ASPSP

 

 

ASPSP

 

 

 

Required

 

 Required

7

PISP Confirmation

PISPs must display the information received from the ASPSP. This information may include:

  • The unique identifier assigned to the payment instruction by ASPSPs

  • The payment status (and status update date & time) - Confirmation of successful payment initiation

If received by ASPSPs, PISPs must display any of the following information regarding initiation and execution of the payment:

  • The expected payment execution date & time

  • The expected settlement date & time (i.e. the value date of the payment)

  • The ASPSP charges (where applicable)

 

ASPSP

 

 

 

PISP

 

Required

 

 

 

Required

 

8 8

Further Payment Status Update

PISPs must follow up with ASPSPs in order to check and update the PSUs with the most updated information that can be received by ASPSPs in relation to the execution of the payment. For more details on Payment Status, please also refer to section Payment Status

 

PISP

 

Required PISP

 Required

 

3. API specification: Brief description

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