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1. Introduction
Single future dated domestic payment allows the user/customer to post his/her consent at PISP to make a onetime payment for a specific amount to a specific payee on a specific future date, wherein the PISP provides this instruction to the customer’s ASPSPs (banks). The use case is applicable to both retail and corporate customers.
Few sample future dated domestic payments may include account to account transfers, loan re-payment, university/exam fee, merchant payment (including bill payments for electricity, water, telephone, cab, and ticket), restaurant/hotel payments, e-commerce payment, wallet payments, invoice and other corporate payments. This is similar to the single domestic payment, however the payment here is at a future date as against immediate payment in single domestic payment.
2. CX Guidelines
2.1 Single Future Dated Domestic Payment
2.1.1 User Journey
PSUs can setup, through PISPs, an instruction to their ASPSPs to make a one-time payment for a specific amount to a specific payee on a specific future date.
The example reference journey illustrates account selection occurring in the PISP domain. However, please note that account selection can take place at the ASPSP domain. For this scenario, please follow the approach of reference Section 1.1.3.
2.1.2 CEG Checklist and CX Considerations:
S. No. | Requirements and Considerations | Participant | Implementation Requirements |
1 | Minimum Set of Parameters PISPs must either allow PSUs to specify the below minimum set of parameters or pre-populate them for the PSUs:
| PISP | Required |
2 | PSU payment Account Selection PISPs must provide PSUs at least one of the following options:
| PISP | Required |
3 | Execution Date PISPs must allow PSUs to select the expected execution date for the payment by the ASPSPs | PISP | Required |
4 | PSU Consent to PISP PISPs must request for the PSUs' consent to the payment in a clear and specific manner. PISPs must display the following information in the consent screen:
For Payee Account Identification details (e.g. account number and IBAN):
CX consideration: PISPs should provide messaging to inform PSUs that they will be taken to their ASPSPs to complete the payment Example wording: "You will be securely transferred to YOUR ASPSP to authenticate and make the payment" | PISP | Required |
5 | CX consideration: Generic PISP to ASPSP redirection screen and message. Please refer to Section 2.2.5
SCA Authentication (including dynamic linking) must be the only action required at the ASPSPs (unless supplementary information required, refer to section 1.1.3). The ASPSP authentication must have no more than the number of steps that the PSU would experience when directly accessing the ASPSP channel
| ASPSP | Required |
6 | ASPSPs must display the payment details and any supplementary information about difference in actual execution date CX consideration:
| ASPSP | Required |
7 | PISP Confirmation PISPs must display the information received from the ASPSP. This information may include:
If received by ASPSPs, PISPs must display any of the following information regarding initiation and execution of the payment:
| PISP | Required |
8 | Further Payment Status Update PISPs must follow up with ASPSPs in order to check and update the PSUs with the most updated information that can be received by ASPSPs in relation to the execution of the payment. For more details on Payment Status, please also refer to section Payment Status | PISP | Required |
2.2 Cancellation of Single Future Dated Domestic Payment
2.2.1 User Journey
PSUs can setup, through PISPs, an instruction to their ASPSPs to cancel a future dated domestic payment.
Future dated payments can also be amended or cancelled via the ASPSP’s direct online channel (where supported). Cancellation of these payments must be consistent with available capabilities on ASPSP's existing online platform, as well as, in accordance with the provisions of the regulations relating to revocation of payment orders.
Note: PISPs can allow cancellation of only those specific payments that are initiated through the respective PISPs portal. PSU needs to initiate the cancellation process 48 hours prior to the existing execution date of the future dated payment.
2.2.2 CEG Checklist and CX Considerations
S. No. | Requirements and Considerations | Participant | Implementation Requirements |
1 | PISPs must provide PSUs to view and select from the list of future dated payment initiated at the PISP PISPs must allow PSUs to select only those payments that have at least 48 hours buffer from the execution date and time `CX Consideration: PISP could send notifications to PSUs with the following detail:
| PISP | Required |
2 | PSU Consent to PISP PISPs must request for the PSUs' consent to the cancellation of the future dated payment in a clear and specific manner. PISPs must display the following information in the consent screen:
CX consideration: PISPs should provide messaging to inform PSUs that they will be taken to their ASPSPs to complete the cancellation Example wording: "You will be securely transferred to YOUR ASPSP to authenticate and cancel the initiated payment" | PISP | Required |
3 | CX consideration: Generic PISP to ASPSP redirection screen and message. Please refer to Section 2.2.5 SCA Authentication SCA Authentication (including dynamic linking) must be the only action required at the ASPSPs (unless supplementary information required, refer to section 1.1.3). The ASPSP authentication must have no more than the number of steps that the PSU would experience when directly accessing the ASPSP channel
| ASPSP | Required |
4 | Additional Information ASPSPs must display the cancellation details and any supplementary information such as charges incurred, etc. CX consideration:
| ASPSP | Required |
5 | PISP Confirmation PISPs must display the information received from the ASPSP. This information may include:
If received by ASPSPs, PISPs must display any of the following information regarding the ASPSP charges (where applicable) | PISP | Required |
6 | Further Status Update PISPs must follow up with ASPSPs in order to check and update the PSUs with the most updated information that can be received by ASPSPs in relation to the execution of the cancellation | PISP | Required |
3. API specification: Brief description
3.1 Domestic Future Dated Payment Consents
This API Specification document details out the Domestic future dated Payment Consent resource that is used by a PISP to register an intent to initiate a Domestic Future Dated Payment.
3.2 Domestic Future Dated Payment
This API Specification document details out the Domestic Future Dated Payments resource that is used by a PISP to initiate a Domestic Future Dated Payment.