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User/Customers can setup, through PISPs, an instruction to their ASPSPs to make a one-time payment for a specific amount to a specific payee on a specific future date. The example reference journey illustrates account selection occurring in the PISP domain. However, please note that account selection can take place at the ASPSP domain. For this scenario, please follow the approach as documented in Single Domestic Payment a/c selection @ ASPSP of Single Domestic Payment.
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2.1.2 Customer Experience Checklist and Customer Experience Considerations:
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User/Customers can setup, through PISPs, an instruction to their ASPSPs to cancel a Future Dated Domestic Payment. Future Dated Payments can also be amended or cancelled via the ASPSP’s direct online channel (where supported). Cancellation of these payments must be consistent with available capabilities on ASPSP’s existing online platform, as well as, in accordance with the provisions of the regulations relating to revocation of payment orders. Note: PISPs can allow cancellation of only those specific payments that are initiated through the respective PISPs portal. User/Customer needs to initiate the cancellation process atleast 48 hours prior to the existing execution date of the Future Dated Payment.
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2.2.2 Customer Experience Checklist and Customer Experience Considerations
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