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S.No. | Requirements and Considerations | Participant | Implementation Requirements |
1 | Minimum Set of Parameters PISPs must either allow user/customers to specify the below minimum set of parameters or pre-populate them for the user/customers:
| PISP | Required |
2 | User/Customer payment Account Selection PISPs must provide user/customers at least one of the following options:
| PISP | Required |
3 | User/Customer Consent to PISP PISPs must request for the user/customers' consent to the payment in a clear and specific manner. PISPs must display the following information in the consent screen:
For Payee Account Identification details (e.g. account number and full IBAN, PAN):
| PISP | Required |
4 | CX consideration:
SCA-Strong Customer Authentication SCA (including dynamic linking) must be the only action required at the ASPSPs (unless supplementary information required). The ASPSP authentication must have no more than the number of steps that the user/customer would experience when directly accessing the ASPSP channel. CX consideration:
| ASPSP | Required |
5 | ASPSP displaying transaction summary ASPSPs must display as minimum the Payment Amount, Currency and the Payee Account Name to make the user/customer aware of these details (unless an SCA exemption is being applied). These details must be displayed as part of the authentication journey on at least one of the following screens without introducing additional confirmation screens (unless supplementary information is required):
CX consideration:
| ASPSP | Required |
6 | PISP Confirmation PISPs must display the information received from the ASPSP. This information may include:
If received from ASPSP, PISPs must display the following additional information:
In case of payment cancellation, PISP may update the user/customer with reason for payment cancellation. The payment cancellation might be due to technical or non-technical scenarios. The messaging format for technical scenario may be simplified to make it easy for user/customer to understand. Non-technical reasons such as fund availability, incorrect payee information, etc. may be detailed out. CX consideration: If user/customers provide their payment account identification details (as per item #2 options), the PISP may, with the consent of the user/customer, save the account details for future transactions (such as making further payments or initiating refunds back to user/customers) where this is part of the payment initiation service explicitly requested by the user/customer. For example, a merchant, upon request from the user/customer, may initiate a refund back to the user/customer, by instructing the same PISP that initiated the initial user/customer transaction to use the saved user/customer payment account identification details as the beneficiary details for the refund. This will be dependent on the same PISP being used by both the user/customer and the merchant, their specific contractual terms and the existing regulations. | PISP
| Required
|
7 | Further Payment Status Update PISPs must follow up with ASPSPs in order to check and update the user/customers with the most updated information that can be received by ASPSPs in relation to the execution of the payment. | PISP | Required |
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S. No. | Requirements and Considerations | Participant | Implementation Requirements |
1 | Minimum Set of Parameters PISPs must either allow user/customers to specify the below minimum set of parameters or pre-populate them for the user/customers:
| PISP | Required |
2 | User/Customer payment Bank Selection PISPs must provide user/customers the following options:
| PISP | Required |
3 | User/Customer Consent to PISP PISPs must request for the user/customers' consent to the payment initiation in a clear and specific manner. PISPs must display the following information in the consent screen:
For Payee Account Identification details (e.g. IBAN, PAN):
| PISP | Required |
4 | CX consideration:
SCA-Strong Customer Authentication ASPSPs must apply SCA including dynamic linking, unless an exemption applies. The ASPSP authentication must have no more than the number of steps that the user/customer would experience when directly accessing the ASPSP channel. | ASPSP | Required |
5 | User/Customer Payment Account Selection ASPSPs must allow user/customers to select the payment account to complete the payment order for execution Once the user/customer has selected their account, the ASPSPs must display the following information to the user/customer:
ASPSPs must allow user/customers to review as a part of the authentication process the information described above in #5. The user/customer can either proceed with the payment or cancel it, on the same screen, using options with "equal prominence" CX consideration:
| ASPSP | Required |
6 | PISP Confirmation PISPs must display the information received from the ASPSP. This information may include:
If received from ASPSP, PISPs must display the following additional information:
In case of payment cancellation, PISP may update the user/customer with reason for payment cancellation. The payment cancellation might be due to technical or non-technical scenarios. The messaging format for technical scenario may be simplified to make it easy for user/customer to understand. Non-technical reasons such as fund availability, incorrect payee information, etc. may be detailed out. CX consideration:
| PISP
| Required
|
7 | Further Payment Status Update PISPs must follow up with ASPSPs in order to check and update the user/customers with the most updated information that can be received by ASPSPs in relation to the execution of the payment. | PISP | Required |
...
S. No. | Requirements and Considerations | Participant | Implementation Requirements |
1 | Minimum Set of Parameters PISPs must either allow user/customers to specify the below minimum set of parameters or pre-populate them for the user/customers:
| PISP | Required |
2 | User/Customer Payment Account Selection PISPs must provide user/customers at least one of the following options:
| PISP | Required |
3 | User/Customer Consent to PISP PISPs must request for the user/customers' consent to the payment initiation in a clear and specific manner. PISPs must display the following information in the consent screen:
For Payee Account Identification details (e.g. IBAN, PAN):
| PISP | Required |
4 | CX consideration:
SCA-Strong Customer Authentication ASPSPs must apply SCA including dynamic linking, unless an exemption applies. The ASPSP authentication must have no more than the number of steps that the user/customer would experience when directly accessing the ASPSP channel. | ASPSP | Required |
5 | Additional Supplementary Information ASPSPs must be able to introduce a step as part of the authentication journey to display supplementary information associated with that payment if required ASPSPs must display to user/customers all the payment instruction information received from PISPs together with the supplementary information. This information may include the following:
ASPSPs must allow user/customers to review as a part of the authentication process any supplementary Information. The user/customer can either proceed with the payment or cancel it on the same screen with supplementary information details, using options with "equal prominence“ CX consideration:
| ASPSP | Required |
6 | PISP Confirmation PISPs must display the information received from the ASPSP. This information may include:
If received from ASPSP, PISPs must display the following additional information:
In case of payment cancellation, PISP may update the user/customer with reason for payment cancellation. The payment cancellation might be due to technical or non-technical scenarios. The messaging format for technical scenario may be simplified to make it easy for user/customer to understand. Non-technical reasons such as fund availability, incorrect payee information, etc. may be detailed out. CX consideration: If user/customers provide their payment account identification details (as per item #2 options), the PISP may, with the consent of the user/customer, save the account details for future transactions (such as making further payments or initiating refunds back to user/customers) where this is part of the payment initiation service explicitly requested by the user/customer. For example, a merchant, upon request from the user/customer, may initiate a refund back to the user/customer, by instructing the same PISP that initiated the initial user/customer transaction to use the saved user/customer payment account identification details as the beneficiary details for the refund. This will be dependent on the same PISP being used by both the user/customer and the merchant, their specific contractual terms and the existing regulations. | PISP
| Required
|
7 | Further Payment Status Update PISPs must follow up with ASPSPs in order to check and update the user/customers with the most updated information that can be received by ASPSPs in relation to the execution of the payment. | PISP | Required |
...